Shipping policy
Shipping & Delivery
We offer FREE shipping within the United States. Orders are typically processed within 3 to 5 business days before being dispatched. Delivery time is estimated at 7 to 10 business days after dispatch. Please note that holidays, natural disasters, or unforeseen events may affect delivery times.
Pre-Orders & Back-Orders
If your order includes pre-ordered or back-ordered items, in-stock items will be shipped immediately. Pre-ordered or back-ordered items will be shipped as soon as they are available. You may receive your order in separate shipments.
Order Tracking
You will receive a confirmation email (or text message if a phone number is provided) with a tracking ID and link once your order is dispatched. Please allow 1 to 3 business days for tracking information to update.
Wrong Address Disclaimer
It is the buyer’s responsibility to ensure the shipping address is correct. If you need to update your address, contact us immediately at picprosports@gmail.com.
Returns
Return shipping costs are the responsibility of the buyer. For more details, please refer to our Refund Policy.
Lost or Stolen Packages
Picopro is not responsible for lost or stolen packages. If tracking indicates your package was delivered but you did not receive it, please contact the shipping carrier. For further assistance, email us at picprosports@gmail.com.
